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Sri Anumula Revanth Reddy
Sri Anumula Revanth Reddy
Hon'ble Chief Minister
Smt Dansari Anasuya (Seethakka)
Smt Dansari Anasuya (Seethakka)
Hon'ble minister for PR & RD
Sri Sanjay Kumar , IAS
Sri Sanjay Kumar , IAS
Special Chief Secretary to Govt, PR&RD
Sri Anumula Revanth Reddy
Sri Anumula Revanth Reddy
Smt Dansari Anasuya (Seethakka)
Smt Dansari Anasuya (Seethakka)
Sri Sanjay Kumar , IAS
Sri Sanjay Kumar , IAS

CITIZEN CHARTER

Citizen Charter
S.No. Services Duration (Days) Responsible Officer Remarks If not satisfied, the officer to be contacted
General
1 Public Grievances 7 Concerned Officer DEE/EE/SE/CE Next Higher Officer
2 Complaints against Officers 7 Concerned Officer EE/SE/CE/ENC -do-
Technical
1
Technical Sanction for Works
a) Non-plan Program 15 DEE/EE/SE/CE Survey, Investigation, Estimate Preparation & Technical Sanction. EE/SE/ENC /Govt.
b) Special Projects 45 SE/CE Survey, Investigation, Estimate Preparation & Technical Sanction. CE/ENC/GOVT.
2
Tender processing, Agreements & Grounding of Works
a) Normal Program 15 EE/SE/ENC Tender Notification, Tender Evaluation and Concluding Agreement SE/CE/ENC
b) Special Projects 45 SE/CE Tender Notification, Tender Evaluation CE/ENC/GOVT.
3 Recording the Measurements of Completed Works (Bill Recording) 2 AEE/AE DEE/EE/SE
4 Check Measurement of Completed Works 2 DEE EE/SE/CE/ENC
5 Super Check Measurement if needed 2 EE/SE SE/CE/ENC
6 Quality Control Check 3 DEE/EE CE/ENC
7 Submission of Bills to the Division Office 2 DEE EE/SE
8 Scrutiny of Bills at Division Office 1 AEE/AE SE/CE/ENC
8 Scrutiny of Bills at Division Office 1 AEE/AE SE/CE/ENC
9 Submission of Bills to the PAO 1 EE SE/CE/ENC
10
Preparation of Final Bill
a) Normal Program 15 AEE/DEE/EE EE/SE/CE/ENC
b) Special Projects 30 AEE/DEE/EE EE/SE/CE/ENC
11 Extension of Agreement Time (EOAT) 7-28 AEE/AE/DEE/EE/SE/CE/ENC From the date of receipt of proposal SE/CE/ENC /GOVT
12 Return of EMD/FSD 7 DEE/EE EE
Note: In case of any Problems, Inform the concerned District Superintending Engineer or District Collector by person or through E mail.